Customer satisfaction guarantee! Our promise to you

We guarantee that your plants will arrive in a healthy and happy condition, but if they don't, we will replace them free of charge. Slight signs of stress after transport are normal, but in case of major damage, contact us for a free replacement .

This guarantee applies to all online purchases from Grüne Wurzel. Photos as proof of damage help us to improve our packaging process. ( )

Remember that it is normal for live plants to show slight signs of stress after transport. You can help your plant recover by carefully removing any damaged foliage, such as bent stems or yellow leaves. This will give the plant energy for new, healthy growth.